Learn about the challenges of introducing change in an organization, and find out what change management and resistance to it can entail in this context. The hallmarks of effective change and the common obstacles met in introducing change are illustrated in a case study of a specific change effort. In addition, you'll hear about other institutions' lessons learned that can inform your plan for change.


Learning Outcomes

Upon completion of this webinar, you should be able to:

  • Describe what is meant by change management
  • Recognize resistance and determine the best way to address resistance in your specific situation
  • Identify possible key challenges in introducing change
  • Present the basic components of a change management plan
  • Identify sources for securing possible solutions from lessons learned by other organizations
  • Propose possible steps to manage the change in your institution/li>


Who Should Attend?
Archivists and others who are responsible and/or will be responsible for planning and implementing changes to workflow in their institution


What You Should Already Know:
No prior knowledge is necessary.

Webinar Information
Date Presented:
December 08, 2011 2:00 PM Eastern
1 hour, 30 minutes
Change Management...How Do You Tackle It?
Fynnette Eaton


Fynnette Eaton served as a government archivist for more than 30 years dividing her time between the U.S. National Archives and the Smithsonian Institution. She has been involved with the management of archival electronic records for more than twenty years.

Her first experience with electronic records was as an archivist and then as Branch Chief for the Technical Services Branch of the Center for Electronic Records, where she was responsible for the development of the Archival Preservation System at NARA. She then became Director of the Technical Services Division for the Smithsonian Institution Archives, where she developed an electronic records program for that Archives that included identifying a standard for records management application for the Technical Reference Model for use by Smithsonian Institution offices.

In 2003 she joined the Electronic Records Archives Program as the Change Management Officer, and developed a change management program for the ERA system that is being built to preserve all types of electronic records created by the U.S. federal government. She retired from NARA in January 2007 and is currently a consultant for both a bureau of the Department of Justice and the National Archives’ Electronic Records Archives program.

Fynnette is very active in the Society of American Archivists and has participated in a variety of research projects focusing on electronic records: as a member of the American Team for InterPARES, and as a member of the Advisory Committee for both the Indiana University Electronic Records Project (1997-98) and the National Historical Publications and Records Commission’s Electronic Records Research Fellowship Program, 2004-2007.
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